Question 1

How is Hirecta different from a job board?

Accepted Answer

There are no application forms and no resume black hole. Employers review verified profiles and start a chat directly, so hiring happens in the conversation.

Question 2

Who can start a chat — candidates or employers?

Accepted Answer

Only employers can open a chat. Candidates keep their profile verified and visible; when an employer requests a chat, the candidate can accept or decline.

Question 3

Are my documents and contact details visible to employers?

Accepted Answer

No. IDs, certificates, skill videos and contact details stay private. Employers see a contact-free profile until you accept their chat request.

Question 4

What does verification involve?

Accepted Answer

Licensed blue-collar roles need ID plus certificate authority matching, experience-based roles need references and a short skill-demo video, and white-collar profiles are verified through employment history. Every submission is reviewed manually.

Question 5

Which regions does Hirecta support?

Accepted Answer

India and the UAE/Gulf. Your region is selected at signup and drives pricing, payouts and compliance rules, so it cannot be changed later.

Question 6

How do employer tokens and refunds work?

Accepted Answer

Employers spend a token to open a chat. If the candidate declines or the request times out, the token is refunded automatically.

Question 7

Is there a mobile app?

Accepted Answer

Yes. Hirecta installs as an app from the browser and is also packaged for Android and iOS, with the same chat, jobs and upload flows.

Question 8

How do I get help with my account?

Accepted Answer

Use the Help assistant in the app for instant answers, or reach the team through the Contact page for verification, billing or account issues.

Frequently asked questions